Shipping and delivery policy
Where we deliver
Anywhere in Kerala. Delivery is free: the price shown on the product page is the full amount you pay, with nothing added at the end. We do not currently deliver outside Kerala.
How long it takes
We deliver within 2 to 3 days of booking. Festival weeks, strikes and bad weather can add a day, and we will tell you if that happens to your order.
You will hear from us at each step
Our team confirms your booking on WhatsApp, tells you when the part is on its way, and stays with you until it reaches you. You will not have to chase anyone or track a parcel yourself. If you want an update at any point, message +91 73560 96370 and you will get a straight answer.
The address you give us
Please give the full address with the pincode and a phone number that will be answered. If a delivery fails because the address was incomplete or nobody could be reached, we will send it again, and the second delivery is payable by you.
When it arrives
Check the part when you receive it. If it is damaged or it is not what you ordered, tell us within 24 hours with a photo, and read our refund policy for what happens next.
Our details
Crewcatalyst Innovations Pvt Ltd Lane 33, Janatha Rd, Vyttila Kochi, Ernakulam Kerala 682019