Terms and conditions
This site is run by Crewcatalyst Innovations Pvt Ltd, trading as Nestloop. By ordering from it you agree to what is written here.
What we sell
Replacement spare parts for domestic refrigerators, sold to fit particular models. We are not an authorised dealer for, and are not connected to, any of the brands named on this site. Brand and model names are used only to say which fridge a part fits.
Fit is confirmed before the order
Each product page shows the measurements of the part and photographs of the actual item. We also offer a free fit check on WhatsApp: send a photo of your freezer section and our team will tell you which part you need. Placing an order means you are satisfied the part matches your fridge. Two of our doors share the same measurements and are not interchangeable, so compare the shape and not only the size.
Prices
Prices are in Indian Rupees and include delivery anywhere in Kerala. The price on the product page is the whole amount: there is nothing added at checkout. We may change prices at any time, but the price shown when you pay is the price for that order.
Orders and stock
An order is confirmed when we have received your payment. If a part turns out to be out of stock after you have paid, we will tell you and refund you in full.
Payment
Online payments are handled by our payment gateway. We never see or store your card details, UPI PIN or bank login.
Delivery and refunds
See the shipping policy and the refund policy. In short: delivery is free across Kerala, we do not take returns, and we fix it at our cost if the part arrives damaged or we sent the wrong one.
Fitting the part
We supply the part. We do not fit it, and we are not responsible for damage caused by fitting it incorrectly or by using the wrong part. If you are unsure, get it fitted by a technician.
Limits on what we owe
Where something goes wrong with an order, what we owe you is limited to the amount you paid for that order. We are not liable for loss of food, loss of use of the fridge, or any other indirect loss.
Law
These terms are governed by Indian law, and the courts at Ernakulam, Kerala have jurisdiction.
Our details
Crewcatalyst Innovations Pvt Ltd Lane 33, Janatha Rd, Vyttila Kochi, Ernakulam Kerala 682019 +91 73560 96370 founder@nestloop.in